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  • Cis 568 - Service Cloud Customer Service System

    Cis 568 - Service Cloud Customer Service System

    Service Cloud Customer Service System CIS/568 March 31, 2014 Dr. Jerald Hatton   Service Cloud Customer Service System Service Cloud is a cloud based customer relationship management (CRM) system offered by Salesforce.com. Service Cloud enables a company to offer customer service “from anywhere, any time, on any device” ("Service Cloud", 2014). The system can even be embedded directly into products and offer one-touch service. Capabilities of the Service Cloud Service Cloud has many features that

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    Essay Length: 680 Words / 3 Pages
    Submitted: April 2, 2014 Autor: cdhilburn
  • Eqi Development Plan

    Eqi Development Plan

    Part One - Applying EQi The example that I chose is an article about the resent misfortune in Glasgow Scotland. On November 29, 2013 a police helicopter crashed into a local Glasgow pub. This helicopter had a crew of three, two police officers and a civilian pilot. On this evening the Glasgow pub was busier than usual due to the live performance of the popular band Esperanza. Which started off as a fun night quickly

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    Essay Length: 1,485 Words / 6 Pages
    Submitted: April 2, 2014 Autor: CharleyPepper23
  • Service Chain Management in Batam Samudra

    Service Chain Management in Batam Samudra

    SUPPLY CHAIN MANAGEMENT Dosen Pembimbing : Dr. Nofrisel MM SEPTI NURHILDA 1344007 PROSES SUPPLY CHAIN di BATAM SAMUDRA. BATAM SAMUDRA (BS) sebagai perusahaan jasa total logistik untuk perusahaan kontraktor SKK MIGAS di Indonesia, mengurusi logistic offshore mulai dari keagenan kapal, formalitas dan mobilisasi kru, custom clearance, mobilisasi rig, pergudangan, transportasi laut dan udara, ship chandling dll. Dalam melakukan bisnisnya BS didukung oleh Tim Pemasaran dan Penjualan, Tim Operasional , Tim Traffic Control, Tim Customer Care,

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    Essay Length: 681 Words / 3 Pages
    Submitted: April 2, 2014 Autor: antoni
  • Enterprise Resource Planning

    Enterprise Resource Planning

    A1: How ERP works and map them against the system hierarchy? Enterprise Resource Planning System is a computer program that provides an end to end data administration under concentrated systems for an organization (Hussain, 2008). Several different business territories are covered, such as production frame, assembling operation. In simple words, ERP is the focal database where each division uploads their data. In this focal database, every division inside the organization can access others department's data

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    Essay Length: 2,160 Words / 9 Pages
    Submitted: April 3, 2014 Autor: aaaaaaaa1234
  • Business Plan: Bar Hopper

    Business Plan: Bar Hopper

    Business Plan: Bar Hopper Introduction Bar Hopper would be a small company that specializes in getting their customers home safely for the University of Illinois campus bars. While there are a few taxi services in the Champaign-Urbana area, majority of students walk home from the campus bars. While walking is a healthy alternative to catching a ride home, it can be dangerous for some individuals. Walking alone or walking home very intoxicated are a few

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    Essay Length: 997 Words / 4 Pages
    Submitted: April 7, 2014 Autor: bls2
  • The Strategic Direction

    The Strategic Direction

    The strategic direction defines where and how SPX is positioning itself among competition to create and maintain a competitive advantage in the industry. Mission – Provide innovative solutions that can create value for the customer and help meet worldwide demand in the power and energy, food and beverage, and industrial sectors. Vision – Enhance the world through the introduction of new ideas, where the firm is recognized as solving problems in the industries they serve.

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    Essay Length: 287 Words / 2 Pages
    Submitted: April 12, 2014 Autor: moto
  • Travel Agency

    Travel Agency

    INTRODUCTION TO THE REPORT On the instructions given by an agency, a group of trained and professional business consultants were asked to undertake a research and investigate the matters relating to it and come to a productive conclusion. It is based on the current situation and is done to improve in the near future. The Report talks about Open Skies travel agency which was established in 2000 in Bristol. The report is based on the

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    Essay Length: 1,232 Words / 5 Pages
    Submitted: April 13, 2014 Autor: fais005
  • Brand Model and Talent Agency

    Brand Model and Talent Agency

    Company: Brand Model and Talent Agency Introduction: Brand Model and Talent Agency is a privately owned modeling agency located in Southern California that is a full service SAG franchised agency servicing clients worldwide. They have built a reputation as one of the top modeling agencies on the West Coast. They specialize in representing both models and talent with divisions in Fashion Print, Plus Size, Runway, Kids, Lifestyle Commercial Print, Promotions, Showroom, Fit, and Television Commercials.

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    Essay Length: 747 Words / 3 Pages
    Submitted: April 13, 2014 Autor: dylanrbrand
  • Marketing Plan

    Marketing Plan

    Theme & Menu Selection First of all, French food is one of the famous foods all over the world. In France, the collection of dishes and drinks is considered as and art. France is regarded as a country which has the best knowledge of food and uses it to enrich their life. It is believed that through the France food, you can feel the long history and rich culture of France. The culture of French

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    Essay Length: 292 Words / 2 Pages
    Submitted: April 19, 2014 Autor: liwang100826
  • Offer Great Customer Service and In-Store Experiences

    Offer Great Customer Service and In-Store Experiences

    When it comes to Apple Inc., three things are well known by masses: the former CEO of Apple Inc. Steve Jobs, who changed the way people use digital devices greatly, being described as the ”Father of the Digital Revolution”; a sequence of amazing ISO system products such as iPhone, iPod, iPad, and iMac, which bring their customers sophisticated technology experiences; its strong stock price, which enables Apple to sway the market capitalization of any company

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    Essay Length: 534 Words / 3 Pages
    Submitted: April 21, 2014 Autor: jielin
  • Manager of Customer Service and Social Media at Espn

    Manager of Customer Service and Social Media at Espn

    Assignment 3: Manager of Customer Service and Social Media at ESPN Jermaine L. Johnson, Sr. Joseph Pionke Leadership and Organizational Behavior May 8, 2012 Today’s society lives and exists around technology. According to Internet World Stats (2011), 78.6% of Americans use the Internet. In a world where nearly all avenues to access information can be found on the web, people spend countless hours online. Communication can spread to millions of people in a matter of

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    Essay Length: 1,983 Words / 8 Pages
    Submitted: April 27, 2014 Autor: missy0214
  • Amanda's Tax Service Case

    Amanda's Tax Service Case

    Being a supportive leader who is not interested in giving orders, or managing every detail that his employees do as their jobs, all the managers wants is the employees to work themselves (like Stephanie), without telling them what to do. The manager will help or guide you as the employee to certain point and then the manager will back away from the task, because the manager has no need to worry, the manager feels that

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    Essay Length: 350 Words / 2 Pages
    Submitted: April 29, 2014 Autor: Pam1518
  • Chick-Fil-A Marketing Plan

    Chick-Fil-A Marketing Plan

    Company Description/Business Mission Chick-fil-A was incorporated in 1964 by Truett Cathy in Atlanta Georgia after he experimented with different ways to cook chicken and make it a fast food item. He did his experimenting in a restaurant he owned with his brother called the Dwarf House. When Cathy used the combination of a pressure cooker, peanut oil, spices, and pickles the chicken fillet sandwiches, which they were called then, started outselling the burgers in the

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    Essay Length: 311 Words / 2 Pages
    Submitted: May 1, 2014 Autor: andrew
  • What Are the Current Strategic Situation and Options Available to Sonance?

    What Are the Current Strategic Situation and Options Available to Sonance?

    What are the current strategic situation and options available to Sonance? Please evaluate each option. Current Situation: In early mid 1990's Sonance had positioned itself by selling exclusively innovatively designed in–wall speakers through custom installation dealers. While the market was adjusting to the new and lower priced competitions, in early 2000, an outside CEO Chief Brown chased after a strategy of diversification that reaccelerated Sonance growth but began to wear down company's brand name with

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    Essay Length: 2,651 Words / 11 Pages
    Submitted: May 6, 2014 Autor: moto
  • Design and Plan an Escape for a Group of Slaves

    Design and Plan an Escape for a Group of Slaves

    My journey begins on a tobacco plantation in Kentucky with my brother and sister. We know that we must leave this place and find a better life for ourselves. We have heard talk. Talk of people who are able to escape this life with the help of others. So, on cold winters night when they days are long, I flee with my brother and sister. We leave on a Saturday hoping that my Master will

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    Essay Length: 494 Words / 2 Pages
    Submitted: May 12, 2014 Autor: moto
  • Walt Disney Company Organizational Planning

    Walt Disney Company Organizational Planning

    University of Phoenix MGT/521 Juan Campos Walt Disney Company Organizational Planning “Walter Elias Disney and his brother Roy established the Walt Disney Company in the late 1920s to produce short animations. The company’s first synchronized-sound cartoon, Steamboat Willie (1928), featured Mickey Mouse, a character that became one of the best-known icons in the world” (Disney, W (2008), pg.410). In the following paper one will learn and understand Walt Disney Company’s goals, SWOT analysis, internal stake

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    Essay Length: 648 Words / 3 Pages
    Submitted: May 23, 2014 Autor: sc82steveo
  • Project Planning Human Capital Paler

    Project Planning Human Capital Paler

    Project Planning Human Capital Paper Betty Hargrove Carla Bradshaw MGT/437 March 17, 2014 Priyotosh Barman Project Planning Human Capital Paper Project Manager One of the duties of the Project Manager is to communicate with both the management and the customers. It is very important that communication happens effectively and is quite important to reach the goals of the project. The Project Manager is responsible for providing communication tools. This communication will most likely be in

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    Essay Length: 1,625 Words / 7 Pages
    Submitted: May 29, 2014 Autor: jussosexc
  • Hrm 531 - Limo Service Case

    Hrm 531 - Limo Service Case

    Limo Service Laws HRM/531 May 19, 2014 Yamile Bandera Limo Service Laws: Memo Mr. Stonefield has requested consultation on a new his new endeavor of opening up a small business in Austin, TX. His business will feature 25 employees and will provide limousine services for the city. Mr. Stonefield has requested information as to which laws are applicable to his business and for an understanding of the consequences if he is not in compliance. The

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    Essay Length: 982 Words / 4 Pages
    Submitted: May 29, 2014 Autor: cassie728
  • Ldr 531 - Professional Development Plan

    Ldr 531 - Professional Development Plan

    Professional Development Plan Student Name LDR - 531 Due Date Instructor’s Name Professional Development Plan What makes a great team is a manager who has the ability to manage and lead its team towards the organizations vision and objectives. “Leadership is defined as the process of influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared

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    Essay Length: 611 Words / 3 Pages
    Submitted: June 2, 2014 Autor: danalramirez
  • Tune Group: Strategic Review

    Tune Group: Strategic Review

    TUNE GROUP: STRATEGIC REVIEW Submitted by: Raymund Mark O. Escalona The Tune Group (TG) portfolio consists of 6 different entities that serve 6 unique industries. TG began with the Tune Air entity that consists of 2 companies namely Air Asia and Air Asia X. Air Asia focused on serving the rising middle class of Asia by offering low and affordable prices while keeping consistent service quality. The founders believed that the people of Asia should

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    Essay Length: 1,373 Words / 6 Pages
    Submitted: June 15, 2014 Autor: antoni
  • McBride Marketing Plan

    McBride Marketing Plan

    McBride Marketing Plan McBride Financial Services’ mission involves using state-of-the-art technology to become the preeminent provider of low cost mortgages in Idaho, Montana, Wyoming, and North and South Dakota. McBride’s goals include achieving financial break-even within six months of beginning operations, becoming a profitable company within one year of operating, and leveraging technology to minimize costs while maximizing efficiencies for customers and the business in applying for and obtaining mortgage appraisals, credit reports, and inspections

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    Essay Length: 624 Words / 3 Pages
    Submitted: June 19, 2014 Autor: Pola
  • Ohmeda Sales and Service Functions

    Ohmeda Sales and Service Functions

    Ohmeda sales and service functions are combined into their North American field operations (NAFO) in 1985. They operate a bifurcated channel. Ohmeda's primary marketing channels are ‘dealers network' and ‘direct sales'. The overall market can be categorized as ‘Urban' and ‘Rural'. The customer for Ohmeda is exclusively hospitals in these urban and rural markets. Ohmeda practices intensive distribution style of marketing that has overlap in sales that originate from the direct sales personnel but are

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    Essay Length: 1,004 Words / 5 Pages
    Submitted: June 20, 2014 Autor: andrey
  • McBride Marketing Plan

    McBride Marketing Plan

    McBride Financial Services' mission involves using state-of-the-art technology to become the preeminent provider of low cost mortgages in Idaho, Montana, Wyoming, and North and South Dakota. McBride's goals include achieving financial break-even within six months of beginning operations, becoming a profitable company within one year of operating, and leveraging technology to minimize costs while maximizing efficiencies for customers and the business in applying for and obtaining mortgage appraisals, credit reports, and inspections (University of Phoenix,

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    Essay Length: 623 Words / 3 Pages
    Submitted: June 20, 2014 Autor: Pola
  • Motivation Plan

    Motivation Plan

    Motivation Plan Leadership and motivation are essential for employees to maintain morale and productivity. A management team that takes time in developing a plan to keep their employees inspired to be successful will increase their success of keep the employee. Motivation can help employees to see an insight and help push them to new highs in their career. To develop a motivational plan, learn what motivates the staff. Brainstorming session in which the manager asks

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    Essay Length: 1,279 Words / 6 Pages
    Submitted: June 25, 2014 Autor: wildkioty
  • Organizational Planning

    Organizational Planning

    Organizational Planning Strategic and operational plans coincide for organizations to set and achieve goals that are set forth. Strategic planning is the process of planning or directing how the company should proceed to allocate resources to achieve goals. While operational planning includes the milestones and linking the two plans together to form an ultimate plan for the organization. United Natural Foods Incorporated mission statement wants to meet the needs and expectation of customers, shareholders, and

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    Essay Length: 590 Words / 3 Pages
    Submitted: June 25, 2014 Autor: Kimmikakes