Change in Management

The aim of this research is to examine how to manage employees during a change in the management. The company’s revenue had taken a dipped while other employment agencies have been increasing revenue. After careful investigation, the findings indicate that issues are related to employees unable to cope up with the change. The employees in the main branch of Kelly Services shows attitude of low motivation and less driven for sales. The team agreed that discussion with line manager will allow recognizing of the issues as to what and why the employees has been under performance as compare with other agencies. It is due to the fact of many changes in the management that causes employees to underperform.

1.1 Kelly Services Singapore

1.1.1 Background of the company

Founded by William R. Kelly in 1946, Kelly Services has provided workforce solutions to customers in a variety of industries throughout its history. Kelly’s range of workforce solutions and geographic coverage has grown steadily over the years to match the needs of our customers. Kelly’s traditional expertise began with office services, call center, light industrial, and electronic assembly staffing. Today, Kelly also offers a comprehensive array of outsourcing and consulting services for its customers, including recruitment, human resource management, vendor management, and outplacement services on a global basis. Kelly Services is the world’s largest scientific staffing provider and it ranks among the leaders in IT, engineering, and financial staffing. (Kelly Services, 2012)

1.1.2 History

Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: “we invest in people”. They have a long history of inclusion and engagement. Kelly was incorporated in an age when women