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7-Shop Business Proposal

Autor:   •  November 26, 2016  •  Business Plan  •  4,250 Words (17 Pages)  •  1,064 Views

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The Hong Kong Polytechnic University

Hong Kong Community College

CCN1007

Information Technology for Business

Assignment 01 - Group Project

Mobile Commerce for Retail Industry

Group: 14

Date of Submission:  5th November 2016

Student Full Name

(Capital Letter)

Student ID Number

WONG LIK HIN

16055367A

LAU CHUN YIN

16185684A

CHUI SIN TUNG

16056327A

WONG PO SIN

16040157A

DING ZHI JIAN*

16165612A


Table of Contents

Introduction        

Explanation and justification of recommendations        

Implementation plan and benefits of the proposed mobile commerce site        

E-payment methods        

Alipay(支付寶)        

Tap n go        

Android Pay        

NFC        

Relative Information System and Information Technologies        

Electronic Funds Transfer        

Radio-frequency Identification        

Point of Sales System        

How to provide personalized shopping experience for customers        

Customer-Relationship Management        

Conclusion        

Methods used to tackle the project        

Work distribution        

Reflection        

        


Introduction

Background information

Our company, 7-shop, opened its first store in Hong Kong in 1981. The 24-hour operating hours and easy-to-reach locations provide fast and convenient services to customers. We have more than a thousand convenient stores locating in every district, being one of the largest convenience store team in Hong Kong.  Providing various and fast services to customers, not only selling daily necessities, food and drinks but also offers, Octopus top-up and payment service, bill payment service, a sale of stamps, top-up cards, telephone cards, online game cards, a mobile charging service and fax services. We are currently using the information system includes Just in time inventory system, point of sale system, MIS and DSS that the system quality control, computer system for processing orders, automated storage, zed Computerized control system, d equipment to maintain the insurance system, Administration and Management Planning and e-mail system, the automated trip planning, human resources, workforce planning system, technology systems, computer aided design, purchasing computer control system. Despite our greatest efforts, we cannot gain competitive advantages if we do not catch up the rising trend of mobile payment.

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