Comparison of the Missions of Kenya Red Cross, and a Regional Airline

Comparison of the Missions of Kenya Red Cross, and a Regional Airline

Kenya Red cross – Providing better humanitarian and development needs with help of communities, volunteers and partners by focussing on resources and capabilities to make human suffering less and save lives.

Regional Airlines – The Regional Airlines provides a good quality of customer service, promoting a safe, reliable and robust service. It also serves a support network connecting regional airlines and business partners to strengthen the industry.

Regional Airlines provides customer service to the people whereas Kenya red cross save lives of people who are in pain. Regional Airlines main aim is to increase revenue by providing services at low costs, but Kenya utilizes the resources very effectively. Regional Airlines is profitable whereas Kenya is non-profitable organization.

Question-03

Four Perspectives

1. Financial

2. Customer

3. Internal

4. Learning

Financial – Financial perspective mainly focus on time and budget compared to industry standards and organizational standards for the project.

Customer – Customer Perspective mainly focuses on customer satisfaction and benefits of the customer.

Internal Business – Internal business perspective mainly focuses on resource requirements to the project and project portfolio, quality, cancellation rate and team member satisfaction.

Learning – Learning perspective mainly focuses on developing templates, innovative ideas and increase of revenue.

1. Objectives

2. Measures