Home-Style Cookies

Home-Style Cookies

1. Briefly describe the cookie production process.

        The cookie production process is very detailed from start to finish. They called it batch processing system that from the ordering, scheduling for production, encoding, indentifying the amount of ingredients, and production. It is a well defined system where every aspect is being taken into consideration to have an efficient production process.

2. What are two ways that the company has increased productivity? Why did increasing the length of the ovens result in a faster output rate?

        First is the nonfilled cookies are cut on a diagonal rather than round which saves more space that result to a higher level of productivity. Second is the increase of the ovens length and it increase the output rate because of the increase in capacity compared to before. Although the second one should be taken into consideration because of the quality of the cookies can be affected.

3. Do you think that the company is making the right decision by not automating the packing of cookies? Explain your reasoning. What obligation does a company have to its employees in a situation such as this? What obligation does it have to the community? Is the size of the town a factor? Would it make a difference if the company was located in a large city? Is the size of the company a factor? What if it were a much larger company?

        Yes, I think sticking to their decision by not automating the packing of cookies has a positive return later on. Although automating it can clearly save some money and increase efficiency but having a good relationship with the community can make up with amount of money they can save from the automation. This also shows that they are the caring type of owners which make the employees work honestly and harder or in short an asset to the company. They may be oblige because they are the one of the few factories operated in the area that produce jobs and for me it is not about the obligation they have to the community but their way of weighing things between money and relationship. The size of the city and the company does not matter because of some signs that show that the owners are already satisfied with what they have. As the atmosphere in the company is informal and also on how they are more focus in maintaining the quality of their product rather than the profit they can possibly gain.