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References for Quality Management

Autor:   •  April 22, 2015  •  Case Study  •  423 Words (2 Pages)  •  1,291 Views

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  • Asq.org. (2010). Total Quality Management. Available: http://asq.org/learn-about-quality/total-quality-management/overview/overview.html  [Accessed 11th April,2014.]
  • ASQ, (n.d). W. Edward Deming Information [Online]. Available at: http://asq.org/about-asq/who-we-are/bio_deming.html  [Accessed: 10th April 2014].
  • ASQ.Org, (2002). Samsung’s six sigma [Online]. Available at: http://www.juran.com/elifeline/elifefiles/Articles/Samsung%20Uses%20Six%20Sigma%20to%20Change%20Its%20Image.pdf [Accessed: 10th April, 2014].
  • Business dictionary. (2014). Prevention Cost. Available at: http://www.businessdictionary.com/definition/prevention-cost.html  [Accessed 12th April, 2014]. [Accessed 11th March, 2014].
  • Business Dictionary, (2014). Quality [Online]. Available at: http://www.businessdictionary.com/definition/quality.html [Accessed: 13th April, 2014].
  • Edward E Lawler . (2012). Quality Circles after the Fad. Available at: http://hbr.org/1985/01/quality-circles-after-the- fad/ar/  [Accessed: 11th April, 2014].
  • Emerald management first, (n.d). Samsung quality approaches [Online]. Available at: http://first.emeraldinsight.com/samples/samsung.pdf [Accessed: 11th April, 2014].
  • George Andrew, (2010). Samsung Quality approaches [Online]. Available at: http://bpap.mpc.gov.my/elearn/Korea/Samsung%20Experience.pdf [Accessed: 11th April, 2014].
  • Investopedia. (2013). Appraisal Cost. Available at: http://www.investopedia.com/terms/a/appraisal-costs.asp  [Accessed 12th April, 2014].
  • iSix Sigma, (2014). Six Sigma Definition [Online]. Available at:          http://www.isixsigma.com/new-to-six-sigma/getting-started/what-six-sigma/  [Accessed: 11th April 2014].
  • Investopedia, (2014). ISO 9000 Definition [Online]. Available at: http://www.investopedia.com/terms/i/iso-9000.asp  [Accessed: 11th April 2014].
  • Infinity QS, (2014). SPC Definition [Online]. Available at: http://www.infinityqs.com/resources/what-is-spc  [Accessed: 11th April 2014].
  • Management pro, (n.d). Sony’s TQM [Online]. Available at: http://www.managementpro.com/case-studies/sony-electronics.html [Accessed: 11th April, 2014].
  • Mark Kennan. (2014). Sony Corporation History & Background [Online].Available at: http://www.ehow.com/about_5176244_sony-corporation-history-background.html  [Accessed: 4th April, 2014].
  • Sony.net. (2014). Product Quality and Quality Management [Online]. Available at: http://www.sony.net/SonyInfo/csr_report/quality/management/ [Accessed 4th April, 2014].
  • Sky Mark Corporation, (2014). Kaoru Ishikawa Information [Online]. Available at: http://www.skymark.com/resources/leaders/ishikawa.asp  [Accessed: 10th April 2014].
  • Sony Corporation, (2014). Quality management approaches [Online]. Available at: http://www.sony.net/SonyInfo/csr_report/quality/management/ [Accessed: 10th April, 2014].
  • Samsung, (2013). Quality management [Online]. Available at: http://www.samsungengineering.com/sustainability/quality/common/suView [Accessed: 10th April, 2014].
  • Sony, (2011). Quality approaches and quality assurance [Online]. Available at: http://www.sony.net/Products/SC-HP/tec/catalog/pdf/chapter1e_201108.pdf [Accessed: 10th April, 2014].
  • Sony, (2003). Quality approaches [Online]. Available at: http://www.sony.net/SonyInfo/csr_report/issues/report/2003/qfhh7c00000dlrty-att/e_2003_04.pdf [Accessed: 11th April, 2014].
  • Sony, (n.d). Quality assurance and approaches [Online]. Available at: http://www.sony.net/Products/SC-HP/tec/catalog/pdf/qr_1.pdf [Accessed: 11th April, 2014].
  • Sony Corporation, (2014). Quality management [Online]. Available at: http://www.sony.net/SonyInfo/procurementinfo/expectation.html [Accessed: 13th April, 2014].
  • Sony, (2002). Customer Satisfaction [Online]. Available at: http://www.sony.net/SonyInfo/procurementinfo/expectation.html [Accessed: 13th April, 2014].
  • Samsung, (2006). Samsung Six sigma [Online]. Available at: http://www.samsung.com/Features/BrandMagazine/magazinedigitall/2006_summer/interface.htm [Accessed: 11th April, 2014].
  • Sky Mark, (2014). Kaizen [Online]. Available at: http://www.skymark.com/resources/methods/kaizen.asp [Accessed: 11th April, 2014].
  • Sky Mark Corporation, (2014). Deming 14 Point Cycle [Online]. Available at: http://www.skymark.com/resources/leaders/deming.asp  [Accessed: 10th April 2014].
  • Sky Mark Corporation, (2014). Joseph Juran Information [Online]. Available at: http://www.skymark.com/resources/leaders/juran.asp  [Accessed: 10th April 2014].
  • Sky Mark Corporation,(2014). Philip Crosby Information [Online]. Available at: http://www.skymark.com/resources/leaders/crosby.asp  [Accessed: 10th April 2014].
  • The Feigenbaum Foundation, (2013). Armand Vallin Feigenbaum Information [Online]. Available at: http://www.feigenbaumfoundation.org/about/dr-armand-v-feigenbaum/  [Accessed: 10th April 2014].

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