What Are the Key Requirements, in Terms of It Architecture, of the Support Provided by It at Cirque Du Soleil?

3. What are the key requirements, in terms of IT architecture, of the support provided by IT at Cirque du Soleil?

The support provided by IT is crucial for the success of a fast growing company like Cirque du Soleil. With the increase in number of tours of Cirque, touring IT needed to support operations of computers, servers, IP phones etc. on a large scale at each new place. This required an establishment of consistency in the IT infrastructure.

To achieve cost savings, IT required to create applications related to costumes and make-up, which used historic data of multiple artists in relation to their costumes and make-up to design numerous models. This has given make-up artists an optimal access for selection of material and style, saving them a lot of raw material cost, which was earlier spent in costly redesigns.

Unforeseen events occur in any business and the ability to quickly respond to such crisis situations differentiates a successful business from others. IT enabled Cirque to overcome such situations. For example, finding replacements for injured artists has become very quick and easy through applications like MediCirque.

Moreover, Cirque’s website developed by IT department has helped the company find right artists across the globe. The videos in the website acted as a publicity to the events and made Cirque to reach wider range of audience. Majority of ticket sales done through online emphasizes the importance of role of IT in the increase of revenues of the company.