Business Practice Argumentative Essay

Business Practice Argumentative Essay

Eric Downey

PHL/320

Matthew Gidley

The Situation

        A former Executive Assistant (Ann) for a group of 72 at RBC Capital Markets was active on the trading floor for one on the smallest groups of individuals but was responsible for the largest investment pool in the whole company This assistant had to find viable solutions for process improvement, cost saving measures and solutions for the overall happiness of the group.

        The group as made up of four managing Directors, six Vice Presidents, three lawyers, and twelve other team members with multiple responsibilities. Monthly they traded in the excess of $20B; of which every redemption and allocation flowed through capable hands.

In addition to her investment finalization, she was also responsible for global travel two weeks out of the month as well as obtaining necessary documents for possible investment. What this meant for her group was they were occupying a temporary space after being relocated from the World Trade Center after 9/11. Being spread so thin over a temporary space didn’t allow her team to get the documents where they needed to be in a timely fashion.

Ann put on her thinking cap, she was looking for a solution to make everyone happy while making sure that the work space flowed better. She proposed (P1) electronic document storage, would reduce the office supply bills monthly. (P2) electronic document storage would improve the time it took for employees to get the documents they were looking for. (P3) The transfer would not break any laws and keep them in compliance with all ordinances for recordkeeping.

To properly discuss these arguments to her management team she would have to provide some research to back up her statements. She began to go through the paper ordering system that was already setup for the business which wasn’t much. Then she was able to find all the laws that she would have to follow to make sure that she could make this happen for the company and not cause any legal troubles. The finally step was to meet with the company’s IT department to make sure they could implement the program she wanted to use for document storage onto everyone’s computer, and what the price of that would be for the company. When everything was done she was able to present to the Management Team who ultimately loved the idea because it saved them time and money.

(C1) After reviewing the new policy, it was determined that the office supply budget was able to save the company over $20,000 per year by switching to the new program. (C2) The overall work space flow was great, it created more space because the documents weren’t all over the place, creating a cleaner looking office which the clients loved as well. (C3) By implementing the use of electronic document storage they were able to stay within all regulation of recordkeeping.

Why this was a “Good” Business Decision