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Last update: June 14, 2015
  • Eeoc V. Convergys Customer Management Group

    Eeoc V. Convergys Customer Management Group

    Convergys is a company that operates a call center. It business strategy is customer service and majority of its clients are cooperate organization. Demirelli was hired by Convergys in 2001 as a call representative. The company had a very strict tardiness policy that any employee tardy to their shift or from lunch more than 14 times could be disciplined. Demirelli had a rare condition known as brittle bone disease and was confined to a wheelchair

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    Essay Length: 811 Words / 4 Pages
    Submitted: November 17, 2011 Autor: famara
  • Knowledge Management - Assignment

    Knowledge Management - Assignment

    Knowledge Management- Assignment Definitions of knowledge management In history , people work really hard to get proper and useful knowledge management. Knowledge management has lots of definitions which can be changed according to different ideas. Knowledge management is to be able to reach the necessary and relevant knowledge whenever wanted. Knowledge management tries to reach correct knowledge and also try to create , represent and share knowledge. Also knowledge management tries to distribute knowledge through

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    Essay Length: 454 Words / 2 Pages
    Submitted: November 17, 2011 Autor: andrey
  • Head of It for Inditex - New Technology Purchase Case Study

    Head of It for Inditex - New Technology Purchase Case Study

    Part 1: Executive Summary As head of IT for Inditex I recommend to the steering committee to replace our current DOS based software with a new Windows operating system and also to purchase new POS (Point of Sales) terminals, without the need of hand held PDA, which will be user friendly, cost effective and up to date. This is a decision that is based solely on the simple fact that DOS is obsolete, and the

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    Essay Length: 2,149 Words / 9 Pages
    Submitted: November 19, 2011 Autor: Mrgrizzly
  • Manager's Workshop

    Manager's Workshop

    Buff is a team member who has considerably suitable traits to be a sales person. He has a very strong character with self-esteem, he is well-rounded and energetic. He can use his talents to motivate and convince people. He has a successful background and sophisticated interests. But, none of these amazing qualifications seem to make him reach the required sales and organizational target. At the beginning, we have directly informed him about the possibility of

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    Essay Length: 3,861 Words / 16 Pages
    Submitted: November 20, 2011 Autor: viki
  • International Business Management : West Indies Yacht Club Resort Case Study

    International Business Management : West Indies Yacht Club Resort Case Study

    SUMMARY I. Introduction 2 II. Section of Report 3 A. Statement of the Problem 3 B. Significance and Scope of the Study 3 C. Critical review of related academic research on “Cross-cultural management in the (Afro-)Caribbean context” 3 III. Findings and Recommendations 7 A. Findings from the case study 7 B. Recommendations 8 IV. Conclusion 11 V. References 12   I. Introduction In recent decades, global trade is changing. More and more companies are creating

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    Essay Length: 3,292 Words / 14 Pages
    Submitted: November 20, 2011 Autor: florian90
  • International Conference on Industrial Engineering and Operations Management

    International Conference on Industrial Engineering and Operations Management

    Proceedings of the 2011 International Conference on Industrial Engineering and Operations Management Kuala Lumpur, Malaysia, January 22 – 24, 2011 A Proposal Framework for investigating the impact of customer relationship management on customer retention in e-commerce Abbas Keramati Industrial Engineering Department, Faculty of Engineering University of Tehran, Tehran, Iran keramati@ut.ac.ir Alireza Nili Department of Business Administration and Social Sciences, Division of Industrial Marketing and e-Commerce International University of Chabahar, Chabahar, Iran/Lulea University of Technology, Lulea,

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    Essay Length: 3,438 Words / 14 Pages
    Submitted: November 22, 2011 Autor: antoni
  • The Role of the Financial Manager

    The Role of the Financial Manager

    There are a lot of advantages and disadvantages in a company moving the Chief Financial Officer into the Chief Executive Officer’s position. The responsibilities of the Chief Finance Officer (CFO) of a company are extremely important and encompass all aspects of a company’s financial standing. The CFO has put together the company’s capital structure and responsible for communicating all plans to the investment community and the board of directors. The person who holds such a

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    Essay Length: 793 Words / 4 Pages
    Submitted: November 22, 2011 Autor: cjzastrow
  • Imt Project Management Group Assignment

    Imt Project Management Group Assignment

    IMT Project Management Group Assignment Given below is a list of projects for group assignment. Students in Sections A, C, D, and E will divide themselves into a total of 20 groups i.e. 5 groups per Section. Each group will select a project for study and give a written report of their findings. The project selected by one group shall not be repeated by any other group and list shall be drawn up of the

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    Essay Length: 416 Words / 2 Pages
    Submitted: November 22, 2011 Autor: andrew
  • The Historical Development of Management

    The Historical Development of Management

    The Historical Development of Management Management, in essence, is simply the act of organising a mass of people in order to achieve a number of pre-defined goals and objectives. There are many complicated steps involved in this process, such as planning, organising, staffing, leading, and controlling an organisation. Some people may insist that management is a modern conceptualisation; however, the truth is that this concept has been around for a long time. The first historical

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    Essay Length: 285 Words / 2 Pages
    Submitted: November 23, 2011 Autor: moto
  • Career Management Skills

    Career Management Skills

    Assignment: Referencing the University of Exeter Business School Interactive Career Management skills Module on the Exeter Learning Environment (ELE) you are required to write reflectively about three aspects of Career Management skills most relevant to your personal employability development. In recent years, the working environment around the world has been changing rapidly as a result of globalization process and technological innovation. In order to succeed in this competitive and challenging world, everyone needs to keep

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    Essay Length: 1,111 Words / 5 Pages
    Submitted: November 23, 2011 Autor: baokhanhle
  • Ubisoft Workshop - Strategic Management

    Ubisoft Workshop - Strategic Management

    Ubisoft Workshop - Strategic Management 01/03/2010 Index 1- The video game industry (hardware and software) 3 2- Porter's 5+1 forces analysis 5 3- Ubisoft history 7 4- Main products 8 5- Main competitors 10 6- General information about Ubisoft 12 7- Key Success Factors 13 8- Value Chain 14 9- SWOT Analysis 16 10- Recommandations 17 11- Sources 18 1- The video game industry (hardware and software) The industry of the video game has been

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    Essay Length: 4,623 Words / 19 Pages
    Submitted: November 23, 2011 Autor: simba
  • Strategy Management Walmart and K Mart

    Strategy Management Walmart and K Mart

    Business Level Strategy Wal-Mart and K-Mart - Wal Mart focus on Cost leadership - K Mart focus on Cost leadership and Product Differentiation 2. Business level strategy and the reasons Business level strategy Wal-mart Cost Leadership - The largest US. Corporation in sales. It can produce high volumes of production. Fixed costs are spread over a larger number of units of the product or service, resulting in a lower unit cost. - Squeezing suppliers to

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    Essay Length: 625 Words / 3 Pages
    Submitted: November 24, 2011 Autor: simba
  • Total Quality Management

    Total Quality Management

    What is TQM Why choose TQM Pros Cons Principles of TQM Executive Management Training Customer Focus Decision Making Continuous Improvement Employee Involvement Costs associated with TQM Prevention Costs Appraisal Costs Failure Costs How to implement TQM Different Approaches Strategies to Develop TQM I. What is TQM Total Quality Management began in Japan industry in the 1950's and has been gaining popularity in the West since the 1980's( managementhelp.org). Total Quality Management can be described as

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    Essay Length: 1,965 Words / 8 Pages
    Submitted: November 24, 2011 Autor: bbeigel
  • Supply Chain Technology Adoption in Malaysian Automobile Industry

    Supply Chain Technology Adoption in Malaysian Automobile Industry

    NOTE: One of my research projects in the past involved Malaysian auto industry. I thought this area would present an interesting example for a supply chain management topic. I found the below scholarly article to be a relevant example for this subject. • What is the problem, opportunity, or challenge addressed in the article? The article is written with an objective to identify the relevance of technology adoption factors and to explain how it can

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    Essay Length: 1,356 Words / 6 Pages
    Submitted: November 24, 2011 Autor: alpullu
  • Outline Five Different Methods of Physical Security Including the Costs, Advantages, Disadvantages Etc.

    Outline Five Different Methods of Physical Security Including the Costs, Advantages, Disadvantages Etc.

    1. Outline five different methods of physical security including the costs, advantages, disadvantages etc. There are numerous ways to implement physical security in any organization, but I will outline five different methods that I think that are a must have. I will start with #1) being to lock up the server room, you want to make sure that there are very good locks on the server room door so there are no issues there. A

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    Essay Length: 693 Words / 3 Pages
    Submitted: November 25, 2011 Autor: Antonio
  • Management Case

    Management Case

    Table of contents. Introduction...................................................................................2 The production..............................................................................3 Consumption.................................................................................4 Export............................................................................................5 Influence of individual growers......................................................5 Roles of transnational corporations...............................................7 Conclusion.....................................................................................7 Reference list.................................................................................8 With the aid of statistics and practical examples, provide a current account of the structure and operation of the global tea market with reference to the following variables: 1. The production, consumption and exporting of tea 2. The influence of individual growers on the price of tea 3. The role of transnational corporations in the tea

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    Essay Length: 7,048 Words / 29 Pages
    Submitted: November 26, 2011 Autor: viki
  • The Effect of Development of Internet Technology

    The Effect of Development of Internet Technology

    Most people probably can say that the internet has been a notable technology for humans during the past ten years, and it would be hard for them to live without the internet. Actually, the changes that the internet has brought on the daily lives of human beings are enormous. Development of technologies or the appearance of new technologies can affect people's quality of life. For example, through the internet, people can become smarter, make their

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    Essay Length: 278 Words / 2 Pages
    Submitted: November 27, 2011 Autor: Antonio
  • Events Management

    Events Management

    CHAPTER 1: Anatomy of an Event The Role of Events 1. The gathering of people together at a specified time & place for the purpose of - celebration, commemoration, education, reunion, marketing &/or entertainment. 2. People attend event for the opportunity for an entertainment, cultural or enrichment experience, or to attain/satisfy social, business, personal, or political goals &/or obligations. The Value of Events  Economic Value  Social Value  Cultural Value  Political Value

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    Essay Length: 1,219 Words / 5 Pages
    Submitted: November 27, 2011 Autor: andrew
  • Human Factor in Aviation Accidents

    Human Factor in Aviation Accidents

    Kiselyova Helena. I am from Russia. I live in Tyumen. I am a teacher of English in Institute of aeronavigation of North of Siberia. I need some topics, essays for using them on my lessons for air traffic controllers. In two years I am going to pass International exam IELTS. In my free time I like reading English books, listening music. I attend English courses where my teachers are native speakers. I like dancing. There

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    Essay Length: 253 Words / 2 Pages
    Submitted: November 27, 2011 Autor: jon
  • Ethic Management

    Ethic Management

    The Management Ethics can be defined as the implementation of the principles of sustainable development through three areas: • Corporate social responsibility (CSR) • Respect for the environment • Economic performance and good governance. We can define ethics as the explanation of the managerial system of the virtues that serve as reference to individuals at the time of decision making. In an environment where decisions are becoming heavier, the challenge they represent and the dilemmas

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    Essay Length: 532 Words / 3 Pages
    Submitted: November 27, 2011 Autor: Laronde
  • Era of Modern Technology

    Era of Modern Technology

    Introduction Ever since the era of modern technology began, most people started to rely on its uses. A variety of modern gadgets and appliances were introduced to satisfy the specific needs of people. One of the most popular and useful modern technology today is the computer. Used by almost everyone, the computer is one of the most powerful innovations in human history (Mcguigan, 2003). Connected with the use of computers is the presence of the

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    Essay Length: 1,344 Words / 6 Pages
    Submitted: November 27, 2011 Autor: viki
  • Bus 515 - Operations Management - Delta Plastics

    Bus 515 - Operations Management - Delta Plastics

    DELTA (B) 1 Delta Plastics, Inc. (B) Veronica Garcia Professor: Diana Echols BUS 515 Operations Management Strayer University November 13, 2011 DELTA (B) 2 DELTA PLASTICS, INC (B) 1. Prepare a 3-sigma control chart for both production processes, using the new and standard material (use of quality report in “ Delta Plastics, Inc, Case A,” Chapter 5). Delta Plastics has already created a quality report that will be used to create the 3-sigma control chart

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    Essay Length: 1,214 Words / 5 Pages
    Submitted: November 27, 2011 Autor: vgarcia9
  • Analysis of Supply Chain Management

    Analysis of Supply Chain Management

    Introduction: In today’s retail market, the supply chain management has shifted its focus from production efficiency to partnership synchronization among the sellers and the suppliers. According to Jain (2006), a supply chain is a dynamic process and involves the constant flow of information, materials, and funds across multiple functional areas both within and between chain members. In order to meet customer demand on time as well as to maximize profit, the partners in the supply

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    Essay Length: 1,346 Words / 6 Pages
    Submitted: November 28, 2011 Autor: sampad
  • Hospitality Managers

    Hospitality Managers

    The manager learn the generic skill and many theory in their lessons, it is useful for them. However, another method of training in the hospitality industry is on-the-job training. The new employees are assigned to watch how the work should be done. Usually, a supervisor or senior employee would observe their performance and teach them how to perform the job better. Actually, there are four “key skills” for training hospitality managers, which are suitable for

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    Essay Length: 382 Words / 2 Pages
    Submitted: November 29, 2011 Autor: xujianhualex
  • Processing Technology (indonesian)

    Processing Technology (indonesian)

    TOPIKAL PAPER Processing Technology Potensi Pengembangan Fillet Ikan Patin (Pangasius Hypophthalmus) Sebagai Pengganti Fillet Ikan Dory Impor Pengajar: Dr. Zuprizal Riska Nurmarlia 10/310122/PEK/15294 AKHIR PEKAN ANGKATAN 19A PROGRAM STUDI MAGISTER MANAJEMEN FAKULTAS EKONOMIKA DAN BISNIS UNIVERSITAS GADJAH MADA JAKARTA 2011 Abstrak Di Indonesia banyak ditemukan produk fillet ikan impor yang sebagian besar masih diimpor dari luar negeri. Salah satunya adalah fillet ikan dory dari Vietnam. Banyak yang tidak tahu bahwa ikan ini sejenis dengan ikan

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    Essay Length: 1,663 Words / 7 Pages
    Submitted: November 30, 2011 Autor: Antonio