Current Events Starbucks

1)

Amazon.com’s logistics and supply chains management activities such as improved software and high-tech systems, allows Amazon to fulfill orders quickly, with little to no errors. Having state of the art technology is vitally important for an online business.

Further, Amazon has several, fully-stocked, decentralized, warehouses that allows the products to be delivered on time and reducing shipping cost. Amazon has added customer value by having a wide selection of products and personalized services.

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Amazon technologically advanced software can correctly forecast the purchasing pattern regions, neighbourhoods. In so doing, the company has information they can use to their benefit for planning a having inventory to meet demand and ensuing on time delivery. Further, Amazon has improved their inventory turnover through this method of synergy with their suppliers, and have decreased handling errors by 8%. This development also helps suppliers in terms of their products runs to Amazon

Amazon has transformed into being a business of the “New Economy”, focusing on intangibles such as their customer service experience. Similar to an electronic data interchange system (EDI), information can be delivered to different sites, locations, and suppliers, instantly, and in real-time. This greatly increases the speed of getting products to the customers and helps reduce stock outages and delays due to unavailable products. These improvements helped create one of Amazon’s unique delivery features, the ability to have all products ordered (regardless of category) in one shipment. Often times, when you order online, even from the same shop, you will get two separate deliveries for your products. Amazon has the ability to combine these as one shipment, creating a seamless experience for the consumer (As waiting for UPS sometimes can be a hassle, let alone for multiple deliveries),