Emotional Intelligence Leads to Ceos Success

challenges and organizational behavior, there is a necessity to understand ourselves and others. Sometimes the stress and prestige can cause an adverse impact on one’s position in the workplace. The ability to deal with our emotions while working effectually with others and at the same time, performing the organization’s expectations are in high demand. Since the employees and customers are an asset, and the organization is expecting a return on their investment, understanding how emotions work and how it impacts one’s capacity is indispensable in accomplishing organizational goals. In the workplace, people often have to work with each other. So the handling of relationships and interacting with others becomes the key to the success of the organization. Managers need to have a combination of skills and abilities such as the strength of will, awareness of self, empathy for others and sensitivity toward others internally and externally. Before one can handle others emotions he/she must first learn to lead themselves. So the question becomes, how is this done? Coleman’s theory suggests that this can be done through emotional intelligence which is the capability to produce, construct and sustain worthwhile relationships (Coleman, 1998, p. 14). No one wants to follow the leadership of a person who cannot manage his/her emotions. Let’s look together at three business CEO’s personal backgrounds and use of emotional intelligence. Here are some of the paramount emotions officers in America.

Jeff Bezos have an impressive background of career development. For example, wall street working in computer science, international trade, climbing to the vice presidency in finance with bankers trust. Finally, amazon.com was started by Jeff Bezos in 1995 and went public in 1997, and it was bigger than its two competitors (“Jeff Bezos Biography-Academy of Achievement,” 2010). Bezos mentioned that he had to obsess over the customer. In other words, putting them first at all times. If it ever came down to choosing in regards to priorities, customers will always be first. He also mentioned that Zappos was a customer obsessed company with a customer-obsessed culture and that this was exciting to him. There are always new ways to obsess over a client. One article stated that Bezos has an obsession with the hearts and minds of his customers and his long-term perspective on relationships (Conley, 2011). Bezos said in another interview that empathy a component of emotional intelligence is important for all professionals.

Warren Buffet became a millionaire in 1962 by merging partnerships into one. He was named the top money manager in the twentieth century. In relations to emotional intelligence, Buffett benefits from empathy, which is having the capacity to place one’s self in the shoes of others and sense what they are going through (The intelligent, emotional investor, 2012). Buffett believes that asset attainment does not come out of blocking