Employee Motivation: Create and Maintain Synergistic Teams

Abstract

There is a growing emphasis on employees to not just do their job but to contribute to business success. As the emphasis is placed on individuals contributing to the effective, positive perpetuation of the business through the development of professional and work related skills; the team culture of business today places additional emphasis on the ability to work effectively within a team environment. Specifically, this paper will discuss the importance of building synergistic teams across organizations and the implications for business success and team success. Furthermore, this paper will outline the analysis used to provide organizations with recommendations to build synergistic teams.

Employee Motivation: Create and Maintain Synergistic Teams

Once two or more people work together to solve a problem, a phenomenon called "synergy" is created, where 2+2 > 4 (Clark, 2009). Synergy is a distinctive characteristic sought out by organizations for its teams. Organizations use many methods of encouragement to promote productivity in the work place. In addition to existing monetary and praise reward systems, most organizations currently maintain a standard of personnel and specialized motivational programs and training for its management and senior staff. Lack of security and self-confidence in the workplace tends to distract employees from building synergistic teams. Therefore, the proposal is to provide the same customer service and people skill training to non-management employees while implementing, by management, on-the-job training and encouragement (rather than enforcement) to promote improved internal customer service and ultimately build synergistic teams across the organization.

Problem Statement

Objective. Encouraging professionalism, positive attitudes, and motivating employees to help each other through constructive criticism in a safe environment is a goal of this project. Through encouraging and teaching employees how to improve internal customer service (peer to peer, peer to manager, and manager to peer relationships), creating a positive and professional atmosphere to work in, employees will begin to feel comfortable enough to work together; thus creating synergy. Improved synergy within teams will improve productivity, branding, and overall profits of an organization. The objective is to create synergistic teams by making employees feel safe enough to give each other feedback, advice, information, and constructive criticism so that each team member feels comfortable learning; thus improving productivity and quality. Likewise, the effect will be to encourage employees to broaden their fields of knowledge of organizational policies and processes, create strong future leaders with experienced interpersonal skills, improve performance through increased