Meeting Human Services Challenges with Technology

Meeting Human Services Challenges with Technology

Human Service Professionals are looked upon to helping others daily in regard to improving clients’ needs and well-being according to today’s society; help meet their basic physical, social, or emotional needs when the person cannot. Usually this takes place through one-to-one therapy or counseling, groups, community, or family. All races, genders, and cultures goes through something at one point of their lives whether it is a cause of work, school, a place of worship, or in the home. Human service professionals are not perfect, but they have to make themselves aware of the different cultures, beliefs, and challenges they face with organization, available to meet and answer questions, have discussions, understand, remain non-judgmental of the situation, and keep an open mind. This research paper will inform the reader of some challenges facing human services organizations today such as strategies and tools that can help manage each challenge as well as fixing the problem(s), possible solution(s), and tool(s) to resolve the problems/issues. The reader will also be enlighten to the fewer resources to meet increasing demands and regulatory mandates, more competition to provide services, and new funding structures and increased requirements in data reporting (npower.org).

Challenges, Issues, or Problems Discovered

There are a number of challenges that a Human Service Professional (HSP’s) face. For instance, ethical considerations are challenging. It allows the worker to know how to use the required information, how the client, and their information should be managed. Common intervention strategies, such as techniques and procedures which allow the worker to bring change into the thinking process of the clients behaviors. Social and psychological needs are challenges as well, which allows the client to feel loved, have friendships, championships and able to communicate with others, whereas psychological needs focus on the opposite. It helps the client deals with death, trauma, and abuse (of all kind). Human service professional also face challenges regarding keeping client information accurate and private, ensuring that clients are finding assistance, funding, capacity, availability of services for those in need and regulatory mandates. With the use of certain technology and tools created specifically for the organization in human services, these would act as an opportunity for efficiency, effectiveness, and development.

In today’s society, technology plays a big role within human service organizations. Used effectively, it can enhance engagement, collaboration, and empower those who need help the most (questia.com, 2009). Used ineffectively, hard to navigate web sites, siloed staff applications and binary capture input screens remove the human element from assessing a case and hinder the