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Last update: July 8, 2015
  • Case Study: Starbuck’s: Delivering Customer Service.

    Case Study: Starbuck’s: Delivering Customer Service.

    Delivering Customer Requirements 'Starbucks' Practice Case Study Case Study: Starbuck’s: Delivering Customer Service. The paper contains FIVE questions. All questions carry equal marks. You should attempt ALL five questions. 1. What factors accounted for Starbucks’ success in the early 1990s and what was so compelling about its value proposition? What brand image did Starbucks develop during this period? (20 marks) 1. How has Starbucks changed since its early days? (20 marks) 1. Why have Starbucks’

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    Essay Length: 380 Words / 2 Pages
    Submitted: April 28, 2015 Autor: quangnguyen
  • Psychological Case

    Psychological Case

    1. Psychological contract is the overall set of expectations held by an individual based on what or she will contribute to the organization and what the organization will provide in return. A psychological contract is not written on paper neither are its terms explicitly negotiated. It is less formal and well defined. The contributions an individual makes to the organization include effort, ability, loyalty, skills, time and competencies. These contributions presumably satisfy various needs and

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    Essay Length: 583 Words / 3 Pages
    Submitted: April 29, 2015 Autor: shewabee
  • Homicide Case Study - Amanda Knox

    Homicide Case Study - Amanda Knox

    Homicide Investigation Review 2 1. Identify the main elements of the investigative process involved in the case. The Amanda Knox case is a worldwide popular case which took place in Italy. The main elements of the investigative process involved in the case include firstly, Ms Kercher’s body being found with a stab wound in the throat in an apartment shared with an American student, Amanda Knox, as well as two other Italian females. This occurred

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    Essay Length: 2,702 Words / 11 Pages
    Submitted: April 30, 2015 Autor: kaelrok
  • Power of Love and Relationships Case

    Power of Love and Relationships Case

    RELATIONSHIPS Power of Love and Relationships Michelle Peterson PSY301: Social Psychology Instructor: Beverly Salzman April 24, 2015 Everyone in this world has been in some sort of love and many types of relationships! Love can be a beautiful thing or it can be a learning experience for some. I am going to be discussing three very important thing with you and love and relationships. The first is the attraction, what makes use attracted to or

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    Essay Length: 1,746 Words / 7 Pages
    Submitted: May 1, 2015 Autor: 12peterson
  • Andy Stern Case

    Andy Stern Case

    Presentation Andy Stern had established himself as the most influential and controversial labor leader of his generation. When he took over there was a tremendous increase in membership under his leadership, but he shifts credit the members. SEIU wanted the labor movement to abandon a status quo that was no longer working, and Stern insisted that unless union figure out new ways to organize tens of millions of nonunion workers and create a “modern, pro-growth,

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    Essay Length: 671 Words / 3 Pages
    Submitted: May 4, 2015 Autor: 17777
  • Assignment 1: Lenscrafters Case Study

    Assignment 1: Lenscrafters Case Study

    LensCrafters Case Study NAME Operations Management 430, Week Assignment 1 Professor: 2015 ________________ This assignment requires students to complete an analysis of LensCrafters. This analysis of LensCrafters is broken down into a five part segment to give you an overall concept of how LensCrafters was started, how it runs its business on a day-to-day basis, and how it keeps a competitive edge over its competitors. The first thing that has to be done is to

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    Essay Length: 3,308 Words / 14 Pages
    Submitted: May 15, 2015 Autor: Lisamorre
  • Hr Case Study Paper Misdirection and Disorientation: A Lasting First Impression

    Hr Case Study Paper Misdirection and Disorientation: A Lasting First Impression

    HR Case Study Paper Misdirection and Disorientation: A lasting First Impression http://jmanetwork.com/wp/wp-content/uploads/2014/08/First-day-banner1-1000x250.jpg http://images.experience.com/entry-level-jobs/wp-content/uploads/what-do-i-wear-on-my-first-day-of-work-_16001154_8003739_0_0_7052146_500.jpg HR Case Study Paper Misdirection and Disorientation: A lasting First Impression Human Resource Management 04/21/2015 Marilyn Grant: FHTMS 102577 MASTER’S PROGRAMME OF BUSINESS ADMINISTRATION University of Aruba Faculty of Hospitality, Tourism Management & International Business Studies Human Resource Management Prof. Smith Table of Contents Introduction Case study summary Methodology Conclusions and Recommendations Bibliography Introduction Every employer is faced with bringing in and

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    Essay Length: 4,174 Words / 17 Pages
    Submitted: May 23, 2015 Autor: Marilyn Grant
  • Case for Critical Thinking

    Case for Critical Thinking

    1101IBA Tute Case Analysis – Preparation Sheet Week 7 Tutorial Case for critical thinking: Quality can endure despite environmental shocks 1. What elements of the general environment would have most impact on Mercedes cars and Haines Signature boats? Mercedes and Haines would receive the most impact from technological, economic and social/cultural changes. In manufacturing industries competitivity is reliant on quality and efficiency which is driven by technology. If either company is unable to innovate and

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    Essay Length: 475 Words / 2 Pages
    Submitted: May 25, 2015 Autor: Jessica Leigh Stevens
  • Cold War Case

    Cold War Case

    ARTS1271 z5019078: Dennis Safaniev What was the cold war and what did the US government argue was at stake? Consider with examples from the Vietnam War. The Cold War was a prolonged power struggle between the United States of America and the Soviet Union, commencing shortly after Nazi Germany’s fall in World War Two in 1947 and lasting until 1991 with the disillusion of the Soviet Empire. Although Germany’s aggression against the Soviet Union during

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    Essay Length: 2,192 Words / 9 Pages
    Submitted: May 28, 2015 Autor: safa
  • Airasia Group Case Study

    Airasia Group Case Study

    Identify and describe the following elements of these companies. 1. Customer value proposition Air Asia has a value proposition as being the leading low cost carrier in the world. Recently, Air Asia has been named the "World's Best Low Cost Airline" and "Asia's Best Low Cost Airline" for the sixth consecutive year by the Skytrax World Airlines Award. AirAsia Group Chief Executive Officer Tan Sri Tony Fernandes said it was a great honour to be

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    Essay Length: 2,183 Words / 9 Pages
    Submitted: June 8, 2015 Autor: Christopher William
  • Pygmalion in Management Case

    Pygmalion in Management Case

    PYGMALION IN MANAGEMENT Pygmalion in Management Gabrielle Kramer Business Org. & Management October 2, 2013 Abstract The pygmalion effect related to management holds the idea that worker performance is directly related to the manager’s expectations. Managers who assumed their employees will not succeed usually received low performance from those subordinates, while managers who set high expectations incorporated with positive reinforcement for their employees, yielded superior performance. Subordinates, more often than not, appear to do what

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    Essay Length: 1,570 Words / 7 Pages
    Submitted: June 12, 2015 Autor: gskramer
  • Modular Programming Case

    Modular Programming Case

    A modular approach to programming ensures that good usable program code is written. During the design phase all aspects of the problem are analyzed and for those that pose a complex program to solve, the modular approach is used. A characteristic of good design and planning is to identify major tasks the program is to solve. Each of these tasks when broken down becomes a program module. These tasks can be broken down to sub-tasks

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    Essay Length: 280 Words / 2 Pages
    Submitted: June 21, 2015 Autor: jton33
  • The Army Crew Team Case Analysis

    The Army Crew Team Case Analysis

    The Army Crew Team Case Analysis Case overview Coach Preczewski of the Army crew at West Point confronted a perplexed problem when it was only one week left before the final competition. The so-called “dream team”, varsity boat which contained eight best rowers, was beaten by junior varsity boat two-thirds of the practice time. The situation, as explained in the case, was that the varsity team was full of dissatisfaction and finger-pointing over who was

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    Essay Length: 1,225 Words / 5 Pages
    Submitted: June 24, 2015 Autor: wener
  • Spm Solartronic Case

    Spm Solartronic Case

    Exhibit 1 memperlihatkan penurunan laba sebesar $20.000 dibandingkan dengan laba yang direncanakan semula. Penyebab penurunan laba adalah adanya varian yang merugi yaitu : tenaga kerja langsung, biaya overhead pabrik variabel, dan biaya overhead pabrik tetap – volume dimana tak dapat diimbangi dengan varian yang menguntungkan seperti : bahan langsung dan biaya overhead pabrik tetap – dibelanjakan. Penurunan laba akibat selisih varian tersebut juga tidak dapat diimbangi dengan tingkat penjualan yang memuaskan. Penurunan tingkat penjualan disebabkan

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    Essay Length: 635 Words / 3 Pages
    Submitted: June 30, 2015 Autor: Vera Sampelan
  • Communism Case

    Communism Case

    Running head: IP 5 IP 5 Kelly Swafford Colorado Technical University Govt 201-1501B-02 Professor Diaz March 23, 2015 ________________ There are many other types of government around the world besides democracy. One other type of government is communism. This means a single party controls the government. Laws are often very strict and the punishment for breaking these laws is commonly harsh. The people have few if any rights. The Socialist Republic of Vietnam is one

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    Essay Length: 869 Words / 4 Pages
    Submitted: July 13, 2015 Autor: Kelly Swafford
  • Analysis of an Ethical Dilemma Case

    Analysis of an Ethical Dilemma Case

    Analysis of an Ethical Dilemma BSAD 460 Franklin University Professor Bethany Poore Janelle Brown June 26, 2015 ________________ Throughout this course we have learned a plethora of ways organizations can handle ethical situations. Utilizing Trevino & Nelson’s Managing Business Ethics, we have learned step by step techniques that are invaluable to maintain or even work at any organization. We learned corporate social responsibility, sound ethics in decision making, ethical approaches, and how to apply these

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    Essay Length: 1,701 Words / 7 Pages
    Submitted: July 13, 2015 Autor: divabrown4u
  • Herman Miller Case Analysis

    Herman Miller Case Analysis

    Herman Miller Case Analysis Herman Miller started to develop from a Michigan furniture company. Initially, it just produced some manufactured bedroom suites and there was no big difference with other competitors. However, due to the focus in design and innovation, this company stepped in the high-end furniture market and developed strongly gradually. After that, Herman Miller began to make extension in all over the world in Europe and Asia. Up to now, Herman Miller has

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    Essay Length: 2,436 Words / 10 Pages
    Submitted: July 15, 2015 Autor: Xinghan Wang
  • Case Breif of Champions

    Case Breif of Champions

    Mosley V. State Brief To: Mr. Dudley Knox: Advanced Legal Research & Writing LGLA 2332-555000 From: Christian Jones Date: June 24th, 2015 IN RE: Mosley V. State Brief Mosley V. State 355 S.W3d 59 (Tex.App.-Houston 2010) CITATION: Mosley V State , No. 01–08–00937–CR, 01–08– 355 S.W.3d 59 Court of Appeals of Texas (2010) PARTIES: Shanell Monique MOSLEY, Appellant, V. The STATE of Texas, Appellee. OBJECTIVES OF PARTIES: Defendant was convicted in the 248th District Court,

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    Essay Length: 471 Words / 2 Pages
    Submitted: August 11, 2015 Autor: nikki.jones2406
  • Robin Hood Case Analysis Questions

    Robin Hood Case Analysis Questions

    Cole Long- Robin Hood Case Questions 1. What problems does Robin Hood have? What issues need to be addressed? Robin Hood’s main problem is that a lack of organization has arisen as a result of the Merrymen becoming too large of a group. As a result, discipline has become a problem which is an issue that needs to be addressed with his lieutenants. Another result of the expansion has been a lack of food that

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    Essay Length: 1,176 Words / 5 Pages
    Submitted: September 9, 2015 Autor: slaw167
  • Competency Mapping Case

    Competency Mapping Case

    A study on Mapping Core Competencies and development of Employees for Excellence with reference to HCL Technologies Ms. Mily Velayudhan T.K , Dr. Maran K. Synopsis: An article “A study on Mapping Core competencies and development of Employees for Excellence with reference to HCL Technologies” is basically a pilot study done at Chennai branch of HCL. For this 50 employees were interviewed on 15 competency aspect(drive for results, process management, functional expertise, personal effectiveness, innovation,

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    Essay Length: 915 Words / 4 Pages
    Submitted: September 12, 2015 Autor: nishe
  • Leslie Case

    Leslie Case

    Samer Khalil ELCBUS 300 A Intro Essay 2 Leslie assigned each of the three analysts the responsibility of making stock recommendations, where she would then make the final investment decisions. The analysts were expected to write a one-page report on companies they had followed and be able to present it to Leslie in a strategic and convincing way. Also, there would be meetings held everyday at 8:00 a.m. where the position of each firm and

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    Essay Length: 659 Words / 3 Pages
    Submitted: September 12, 2015 Autor: Samer Khalil
  • Marketing Strategy Case

    Marketing Strategy Case

    MARKETING STRATEGY Brochure The Brochure of Sweet delight contains the information about the product. We made a brochure to market the product by showing the product itself. Giving the details about where it’s to be found and other kinds of promoting the product. We also put the variants to promote the different flavors that we have. To make it more attractive to the market we put some tagline to show that we are committed to

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    Essay Length: 475 Words / 2 Pages
    Submitted: September 13, 2015 Autor: rbau29
  • Child Abuse Case

    Child Abuse Case

    Child abuse = A physical, sexual or emotional maltreatment or neglect of a child or children. 4 Main different problems; - Neglect - Physical abuse - Emotional/Psychological abuse - Sexual abuse Neglect 1) Fail to meet with child’s basic need. - Doesn’t provide the child with enough foods and drinks, appropriate clothes and a safe shelter. 2) Fail to provide their children an education - Even in our country, there’s a law that commanding a

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    Essay Length: 918 Words / 4 Pages
    Submitted: September 21, 2015 Autor: Eisya Sofia
  • A Collaborative Case Analysis

    A Collaborative Case Analysis

    Running Head: Collaborative Case Analysis A Collaborative Case Analysis Scenario 1 Lisa Chandler – Team Leader Todd Angell Samantha Baxter-Nard Odessa Edwards Keller Graduate School of Management MGMT570 – Managing Conflict in the Workplace Prof. Mary Welsh August 3, 2015 ________________ Contents Introduction Conflict Assessment Situation Analysis Recommendations: Conclusion References Appendix A ________________ Introduction Conflicts are inevitable situations in any environment when more than one person is involved. Dealing with conflicts can be difficult if

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    Essay Length: 2,029 Words / 9 Pages
    Submitted: September 25, 2015 Autor: lisa_in_lic
  • Case Study on Boston Fights Drugs

    Case Study on Boston Fights Drugs

    Abbey Dail 9/16/2015 MBAD 6272 Boston Fights Drugs 1. I would have selected focus groups for my methodology if I had been conducting this research. Of the options, quantitative surveys, ono-on-one interviews, and qualitative surveys (focus groups), the focus groups seemed like the most effective option. The quantitative surveys seemed like a good option at first but then I read that the response rate was only 5% to 20%. Considering the cost of $10,000 by

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    Essay Length: 1,918 Words / 8 Pages
    Submitted: September 30, 2015 Autor: adail3