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695 Journal of Retailing and Consumer Services Free Papers: 126 - 150

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Last update: April 2, 2016
  • The Influence of Service Brand Equity Within the Fast Food Industry in the Potchefstroom Region

    The Influence of Service Brand Equity Within the Fast Food Industry in the Potchefstroom Region

    The influence of service brand equity within the fast food industry in the Potchefstroom region. There are mainly two reasons for doing a study on service brand equity. The first reason is the financial based motivation to estimate the value of perceived quality within service brand equity. The second reason is for marketing from a customer’s perspective to understand the relationship between perceived quality and brand awareness that builds up brand equity. The problem within

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    Essay Length: 327 Words / 2 Pages
    Submitted: March 18, 2012 Autor: jdlindeque
  • To What Extent and How Have Digital Technologies Changed Consumer Behviour

    To What Extent and How Have Digital Technologies Changed Consumer Behviour

    Introduction Over the last decade, particularly the last five years, digital technologies have revolutionised the way that humans live their lives. Consumer behaviour is the process of satisfying needs and wants with purchases according to lifestyle choices. Online communication has transformed consumerism, it shaped modern society with the ability to change lives at just the touch of a button or screen without having to even leave the house. This poses several questions that this essay

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    Essay Length: 2,262 Words / 10 Pages
    Submitted: March 21, 2012 Autor: louloubelle
  • Whose Interests Should Be the Paramount Concern of Government Trade Policy - the Interests of Producers (businesses and Their Employees) or Those of Consumers?

    Whose Interests Should Be the Paramount Concern of Government Trade Policy - the Interests of Producers (businesses and Their Employees) or Those of Consumers?

    The trade policy hurts the individual consumer more than the producers of businesses. American trade policies have regulations that limit the percentage of a product that must be made or portion of the product has to be made in the United States. This limits the competition of foreign countries which cause the price of products to increase on imported goods or parts. Now, these foreign components create higher prices and the result is consumers will

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    Essay Length: 329 Words / 2 Pages
    Submitted: March 21, 2012 Autor: sfield111
  • Self-Service Technology

    Self-Service Technology

    1.0 Introduction One of the most important facets in any business today is the concept of efficiency. In order to achieve this elusive abstraction, it has become common practice for firms to cut down on their operating cost and time consuming activities in order to maximise resources and work towards achieving economies of scale. The retail industry is a customer-driven industry where customer service is one of the most important ways of creating and having

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    Essay Length: 2,552 Words / 11 Pages
    Submitted: March 22, 2012 Autor: pixie.bones
  • Consumer Behaviour

    Consumer Behaviour

    CHAPTER SUMMARY As students will soon see, the field of consumer behavior covers a lot of ground. Whether the consumer is on a shopping trip to the mall or surfing on the Internet, general principles and theories of consumer behavior apply. The formal definition of consumer behavior used in the text is "the study of the processes involved when individuals or groups select, purchase, use, or dispose of products, services, ideas, or experiences to satisfy

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    Essay Length: 11,796 Words / 48 Pages
    Submitted: March 24, 2012 Autor: davmormej
  • Negotiation Journal

    Negotiation Journal

    It was interesting to attend the 1st Negotiation session. As you have indicated this is a reflection of my thoughts hence please pardon the informality of the language. As shared I am currently involved in mediating a particularly tricky negotiation between two parties that has broken down. Both parties have over the months proposed, counter-proposed and renegaded on countless positions. I have had the experience of observing both sides negotiating styles. Both sides are uncompromising

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    Essay Length: 679 Words / 3 Pages
    Submitted: March 25, 2012 Autor: haphua
  • Example of Executive Summary for Courier Service

    Example of Executive Summary for Courier Service

    Speed Courier Private Limited is a Courier based service company servicing within Indian borders to Corporates and non-corporate customers. Speed Couriers Pvt. Ltd can transport documents and small parcels to clients and other firms. Corporates like Insurance companies and financial institutions are the primary groups of customers and only one targeted. Speed Courier Pvt. Ltd will offer reliability and industry insights to many business firms enabling Speed Couriers to provide superior service relative to current

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    Essay Length: 448 Words / 2 Pages
    Submitted: April 1, 2012 Autor: laxmikar
  • Acct 801 - Executive Case Analysis for Automation Consulting Services

    Acct 801 - Executive Case Analysis for Automation Consulting Services

    (William) Weiming Zhou ACCT 801 04/01/2012 Executive Case Analysis for Automation Consulting Services Part I Management Control System In general, organizations manage their control systems in an effective way that the benefits of innovation and creativity are not achieved with the expense of control. However, ACS has encountered several challenges by failing to apply an adequate management control system. The organization should modify its management control system in terms of the four levels of control:

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    Essay Length: 918 Words / 4 Pages
    Submitted: April 16, 2012 Autor: willwmz
  • The West Coast University Student Health Services

    The West Coast University Student Health Services

    West Coast University Student Health Services - Primary Care Clinic • The West Coast University Student Health Services • Student Health Service (SHS) It's a service that serves medical needs of 34.700 students of the West Coast University (WCU). The undergraduate students are required to be enrolled in the medical plan, and are about 23.769 students. For graduate students is not required be enrolled, but it is usually chosen. Almost half of the students of

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    Essay Length: 1,662 Words / 7 Pages
    Submitted: April 18, 2012 Autor: pedro88
  • Consumer Case

    Consumer Case

    Consumer  A longitudinal study was carried out to examine the current usage of dental service in New Zealand. The research revealed that among the 833 participants (aged 15-32) 56 percent were decliners (people who paid problem-oriented rather than regular check-up visits after 15), 13 percent were opportunists (those who take up their last opportunity for a free check up in the past 12 months before they reach 18) and 31 percent were routine attenders.

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    Essay Length: 643 Words / 3 Pages
    Submitted: April 19, 2012 Autor: colburn
  • Usa Trip Journal

    Usa Trip Journal

    USA Trip Journal by Alejandro Fuentes September 11 Today we started our United States Trip. First we arrived to the Concepción airport like at 12 o’clock and then we leaved the city like 1 hour and a half later to Santiago. There we have to wait like 8 hours before our fly to Miami, so in that time I tried to sleep because the last night I didn’t slept well so I was tired, and

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    Essay Length: 2,242 Words / 9 Pages
    Submitted: April 26, 2012 Autor: Alejandro96
  • Indian Health Services

    Indian Health Services

    Indian Health Services System Overview of Indian Health Service The Indian Health Service (IHS), a federal health system, cares for 2 million of the country's 5.2 million American Indian and Alaska Native people. This system has increasingly focused on innovative uses of health information technology and telemedicine, as well as comprehensive, locally tailored prevention and disease management programs, to promote health equity in a population facing multiple health disparities. Important recent achievements include a reduction

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    Essay Length: 4,444 Words / 18 Pages
    Submitted: April 30, 2012 Autor: bugnjoy
  • Onine Journal

    Onine Journal

    Online Journal No.1 This report is to provide an analysis of my participation and the performance of my team in Business Capstone 301. This course involves team interaction to complete the capstone simulation and teaches me many elements in forming and maintaining a team. Through these experiences it allows me to be more aware of the negative and positive aspect of teamwork as well as self-analysis and self-understanding. I think my team is a united,

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    Essay Length: 308 Words / 2 Pages
    Submitted: May 5, 2012 Autor: lyric_11
  • Measuring Customer Service

    Measuring Customer Service

    Measuring Customer Service Providing a customer-base with excellent service is no easy task for any sized company. This most important aspect of business operations has a considerable amount of authority, which can either make or break the bottom line. Being this, “it’s somewhat astonishing that customer service is rarely mentioned in an organization’s mission-statement nor is it the top of the discussion list for staff meetings or training sessions” (Kim, Eom, & Ahn, 2005, p.1).

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    Essay Length: 1,092 Words / 5 Pages
    Submitted: May 7, 2012 Autor: cmguzz
  • Situation Analysis -- Marketing Environment Forces Impacting Product/service

    Situation Analysis -- Marketing Environment Forces Impacting Product/service

    The company I picked was KevlarbodyAmour. In the 1970's, one of its most significant achievements in the development of body amour was the invention of the DuPont's Kevlar ballistic fabric. The Fabric was originally intended to replace steel belting in vehicle tires. Kevlar is one of the U.S. Military top providers for body amour as well as flap jackets used for bomb squads. This company is a very good marketer, not only does it provide

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    Essay Length: 1,301 Words / 6 Pages
    Submitted: May 13, 2012 Autor: LETHAL
  • Consumer Behaviour Case Study - Auckland Theatre Company

    Consumer Behaviour Case Study - Auckland Theatre Company

    Case Study 2.1 1. Discuss how the experience of Auckland Theatre Company relates to Maslow’s hierarchy of needs. Based on Maslow’s hierarchy of needs, ATC seeks to create a prestigious experience to fulfill mainly the social and ego needs. Attending these formal performances allows consumers to spend time with their loved ones. At the same time, they have the opportunity to interact with the other consumers as well. Thus, group discounts were given to attract

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    Essay Length: 1,285 Words / 6 Pages
    Submitted: May 17, 2012 Autor: rociel
  • Are Green Products Beneficial to Consumers and Companies?

    Are Green Products Beneficial to Consumers and Companies?

    Owing to increasing consumption activities, environmental degradation has reached an unprecedented degree that may bring about some serious damage to environmental sustainability. As a result of this situation, the environment has become a vital issue that may influence both consumers and firms’ behavior. Increasing numbers of consumers have begun to realize that purchasing behavior has a direct impact on environmental protection, and require business to improve environmental performance (Manaktola and Jauhari, 2007). There is a

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    Essay Length: 1,651 Words / 7 Pages
    Submitted: May 29, 2012 Autor: Phillip
  • Journal Assignment

    Journal Assignment

    Getting into this course, I knew participation was essential to passing the course. As students began to participate, I realized I just had to get out of my shell. During the course of the lectures, I found out I had more than enough experience to share with the class. The first role play on active listening was the breaking point for me. Not listening to my partner made me realize it is actually frustrating and

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    Essay Length: 373 Words / 2 Pages
    Submitted: June 4, 2012 Autor: moto
  • Mutlilingual Language in Emergency Services

    Mutlilingual Language in Emergency Services

    The usage of Multilingual Language in Emergency Service Thesis: The numbers of LEP who are seeking for interpreter of emergency service within California's some city are increasing. Some cities already have mature policies to solve the language barriers for communication that hire more people who speak bilingual in cities of substantial concentration of LEP and laws related to it. However, state government need to find an efficient way to save money for providing quality services.

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    Essay Length: 520 Words / 3 Pages
    Submitted: June 5, 2012 Autor: antoni
  • Provide Superior Customer Service and Quality

    Provide Superior Customer Service and Quality

    We (core and informed customer group) strongly believe that a customer’s perception of value and satisfaction begins with an initial purchase and continues throughout the actual ownership and the overall service experience. A company must maintain a healthy relationship with customers and exceed customer expectations. This relationship can build trust, confidence, and loyalty from the customer to the company. The company must provide product or service in an exceptional way to surpass customers’ expectations. Though

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    Essay Length: 594 Words / 3 Pages
    Submitted: June 17, 2012 Autor: tajindertoor
  • Types of Training for Public Services Unit 6

    Types of Training for Public Services Unit 6

    Steady State training Training at a steady pace over a long distance Suited for runners and swimmers Interval training Have rest/recovery periods Train harder than steady state Fartlek training Based on running outdoors Varies intensity of work Intensity changes with terrain No rest period as you can adapt the intensity at any given time Muscular Strength One repetition at maximum Muscular Endurance Repetition Circuit Training Good for aerobic, muscular and strength Under a time limit

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    Essay Length: 292 Words / 2 Pages
    Submitted: June 18, 2012 Autor: viki
  • Consumer Financial Protection Bureau

    Consumer Financial Protection Bureau

    Business and Government Relations The financial crisis of 2007 -2008 was not a typical financial disruption, but rather one of the most cataclysmic economic episodes the United States has faced in generations. One has to go back to the Great Depression and the Great Crash of 1929 to find a reasonable analogy. Currently, twenty six million Americans are unemployed, cannot find full time work, or have given up looking altogether. Approximately four million families experienced

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    Essay Length: 1,455 Words / 6 Pages
    Submitted: June 26, 2012 Autor: bige66
  • Hsbc Consumer Product, Credit Operation& Collection Procedure in Bangladesh

    Hsbc Consumer Product, Credit Operation& Collection Procedure in Bangladesh

    Internship Report HSBC Consumer Product, Credit Operation& Collection Procedure in Bangladesh Prepare For xxxxxxxxxxxxxxxxxxxxxx Date -02 May 2000 Prepared By xxxxxxxxxxxxxxxx Chapter 1: An Overview 1.1 Report Origin As a mandatory requirement of the Masters of the Business Administration (MBA) program under Asian University, this report entitled - "HSBC Consumer Product, Credit Operation & Collection Procedure in Bangladesh" - is a connived depiction of the three months long internship program at Personal Financial Services

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    Essay Length: 9,565 Words / 39 Pages
    Submitted: July 5, 2012 Autor: viki
  • Microsoft Paper - the Company and Product - Service

    Microsoft Paper - the Company and Product - Service

    Briefly Describe the company and product/service. Microsoft is a multinational computer technology corporation. The history of Microsoft began on April 4, 19, when it was founded by Bill Gates and Paul Allen in Albuquerque. Its current best-selling products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software. Starting in 1980, Microsoft formed an important partnership with IBM that allowed them to bundle Microsoft's operating system with computers that they sold,

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    Essay Length: 1,473 Words / 6 Pages
    Submitted: July 5, 2012 Autor: simba
  • Evaluating International Company Under National Accounting Standards in Retail Industry

    Evaluating International Company Under National Accounting Standards in Retail Industry

    Abstract   This paper analyses the international firms under the national accounting standard in retail industry. The study applies two typically firms which are Woolworths from Australia and Walmart from the United States and compare the two firms in 4 perspectives. Firstly, the different in recognition of intangible assets, revenue, tax, inventory under IFRS (Aus) and U.S.GAAP. Secondly, describe consequence of the different recognition of accounting items and how it affects to financial statement and different

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    Essay Length: 3,167 Words / 13 Pages
    Submitted: July 9, 2012 Autor: jon

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