Journal of Retailing and Consumer Services Free Term Papers
695 Journal of Retailing and Consumer Services Free Papers: 151 - 175
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Application Service Provider (asp)
An Application Service Provider (ASP) delivers software functionality to its customers over the internet. The software executes from a remote location and data is stored remotely. This model of service delivery has potential economic advantages relative to models in which software is executed and data is stored locally (on your computer’s hard drive, for example). The factors that drive ASP emergence are: • Speedy implementation. Setup time for services acquired via the ASP model was
Rating:Essay Length: 376 Words / 2 PagesSubmitted: July 9, 2012 -
Consumer Behaviour
Introduction Consumer behavior was defined in (Hawkins, Motherbaugh, Best, 2007) as ‘the study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society’. Studying the behavior of consumers is important because it helps marketers understand, guess, and map future customers’ actions. Marketers can reach their consumers more effectively
Rating:Essay Length: 2,070 Words / 9 PagesSubmitted: July 15, 2012 -
Consumer Satisfaction
Consumer Satisfaction Consumer satisfaction is said to be mild, positive emotion resulting from a favorable appraisal of a consumption outcome. (Babin/Harris) The retail store of my choice was Nordstrom. Nordstrom is an upscale department store chain. I spoke with a department manager named Anne while I was conducting my research. I asked Anne how they assess customer satisfaction and she told me, "We offer the customer the best possible service, selection, quality and value." She
Rating:Essay Length: 813 Words / 4 PagesSubmitted: July 18, 2012 -
Hr Function of Retail
Describe the human resource manager’s role from the Human Resource Manager’s viewpoint. The role of human resource manager is one that has many hats. On any given day that hat changes with the situation the human resource manager is faced with. However, for the most part the HR manager’s role is to recruit/hire potential employees to fill positions within the organization who are qualified to perform the job successfully. Ensure employees have the necessary training
Rating:Essay Length: 1,061 Words / 5 PagesSubmitted: July 22, 2012 -
The Study of the Understanding and Attitudes of Thai and Singaporean Consumers Towards the Asean Economic Community (aec)
This research is about the study of the understanding and attitudes of Thai and Singaporean consumers towards the ASEAN Economic Community (AEC) coming around in 2015. AEC is a regional economic integration of 10 countries consisting of Thailand, Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore and Vietnam which are diverse economically, culturally and politically. There are 4 mains key characteristics of AEC which are following. 1. A single market and production base 2.
Rating:Essay Length: 1,539 Words / 7 PagesSubmitted: July 25, 2012 -
Grandview Global Financial Services, Inc
Discuss the role of performance management in establishing and maintaining corporate culture. Performance management is prospective system designed improve performance. Performance appraisal is a minor subset of performance management, which focuses more on planning for performance and positive and corrective and corrective feedback to help in employee continue good performance and improve poor performance. The lynchpin making all these services work well is the quality of the employees and the degree to which they are
Rating:Essay Length: 754 Words / 4 PagesSubmitted: July 29, 2012 -
Improving Technology in Retail Management
Improving Technology in Retail Management Technology has changed the way business and people communicate online and in the workplace. Businesses have found a way to gain a competitive edge by linking information systems into the global environment. Managers play a key role in providing the necessary training to employees, such as ethics and compliance. Although technology is a plus when handling business, technology can cause problems if the system goes down. This paper will discuss
Rating:Essay Length: 476 Words / 2 PagesSubmitted: August 12, 2012 -
The Role of Personality and Self-Image in Consumer Behavior
Introduction Contemporary consumer behavior researches take the position that consumer's decision making process of purchasing products or services includes an assessment of such consumer behavior concepts as personality and self-image (Chon, 1992). Montgomery (2008) states that consumer research takes an important place in a business industry, which focuses on consumer market. Consumer research is used for thorough evaluation of the consumer behavior and to determine individual behavior, which are afcted by personality (Roozmand, Ghasem-Aghaee, Hoftede
Rating:Essay Length: 1,640 Words / 7 PagesSubmitted: August 16, 2012 -
Describe the Developments in Mobile Phone Services, and Assess the Impact of This Phenomenon on Society in Your Country
The dramatic technical development of mobile devices and mobile technology offers more possibilities for lives. Due to its prominent mobility, flexibility and usability, mobile phones, on a massive scale, are regarded as necessities in everyday life. Being at the cutting edge of emerging technology, mobile phone services in China grow out of nothing and expand from small to big merely over the past decade. The booming of mobile phone services in Chinese market has given
Rating:Essay Length: 802 Words / 4 PagesSubmitted: August 21, 2012 -
Customer Service
The customer I believe is the heart of every company's business structure. No matter the types of goods and / or services the organization provides, without the customer, that organization could never make any sales. Therefore; for a business to be successful and keep up with competition, it has to commit to meeting and exceeding customer's satisfaction. Companies need to provide customers with products and services that meet the customer's needs. Besides creating a product
Rating:Essay Length: 819 Words / 4 PagesSubmitted: August 22, 2012 -
Describe the Type of Consumer Buying Decision That Best Describes the Choice to Indulge at Ethels
Describe the type of consumer buying decision that best describes the choice to indulge at Ethels. The type of consumer buying decision that best describes the choice to indulge at Ethel’s in my opinion was quite unclear. I feel as if neither of the three describes the situation at best. If there is one that is closely related to indulging at Ethel’s, it would be routine response behavior. Routine response behavior is associated with frequently
Rating:Essay Length: 1,089 Words / 5 PagesSubmitted: August 22, 2012 -
Telecommunications Vs Information Services
Table of Contents Introduction …………………………………………………………………………………………………………3 Background…………………………………………………………………………………………………………..4 Recommendations………………………………………………………………………………………………..7 • User and ISP Cooperative (Option 1)………………………………………………………….7 • Website Accessibility Certification (Option 2)……………………………………………7 • Top-Level Domain Classification (Option 3)……………………………………………….8 Legal, Technical, and Regulatory Considerations………………………………………………….8 • Option 1……………………………………………………………………………………………………..9 • Option 2……………………………………………………………………………………………………..9 • Option3 …………………………………………………………………………………………………….10 Summary…………………………………………………………………………………………………………….11 Works Cited………………………………………………………………………………………………………..12 Introduction An ongoing topic for debate is how to create, implement, and enforce regulations for information services, more specifically…the internet. The Federal Communication Commission (FCC) is the Government appointed regulating body that
Rating:Essay Length: 2,618 Words / 11 PagesSubmitted: August 26, 2012 -
Report on Community Service "our Generation, Our Hope'
Report on Community Service “Our Generation, Our Hope’ SK. Tikolod Tambunan On the 20th April 2012, one event was held which is the Community Service at the SK Tikolod Tambunan with the theme, “Our Generation, Our Hope. The event was organized by 49 students which is us, come from BBA Marketing and BBA Economy semester 3 students. Our lecturer, Madam Cynthia and Miss Emyliana are present with us as an official attendant of this community
Rating:Essay Length: 347 Words / 2 PagesSubmitted: September 2, 2012 -
Consumer Buying Behaviour Towards Forum Mall
This paper is a research done to study the consumer buying behaviour towards forum mall A research study was conducted to understand and suggest the organization on how the consumer buying behaviour is towards the forum mall. The forum mall is the first from the Prestige Group in 2004- A Retail Centre that Entertains or if you so choose an Entertainment Centre that Retails. This mall is located at Koramangala. The Mall is popular among
Rating:Essay Length: 461 Words / 2 PagesSubmitted: September 6, 2012 -
Introduction to Services Marketing
3 Chapter 1 Introduction to Services Marketing In general, goodscan be defined as objects, devices, or things, whereas products refer to both goods and services. A serviceis any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product. The distinction between goods and services is not perfectly clear. Serviceis the
Rating:Essay Length: 3,561 Words / 15 PagesSubmitted: September 7, 2012 -
Human Service Professional
(The goal) This means that human service professionals are committed to helping people develop the necessary skills to become self-sufficient and function at their optimal level within society The chief goal of the human service professional is to support individuals as well as communities function at their maximum potential, overcoming personal and social barriers as effectively as possible in the major domains of living. human service professionals have helped make great strides in reducing prejudice
Rating:Essay Length: 343 Words / 2 PagesSubmitted: September 12, 2012 -
Service Vehicles Reservation/scheduling and Utilization
BRIEF HISTORY Land Bank of the Philippines is a government owned and controlled corporation with multiple branches and subsidies existing nationwide. The Zamboanga-based units of LBP consist of the ORH, Zamboanga Main Branch, Zamboanga Centro Branch, Zamboanga WMSU E.O., Zamboanga Lending Center, Agrarian Operations Center, Development Agriculture Center, Field Legal Services, and the Zamboanga Accounting Center, each to its own functions and operations which utilizes only three service vehicles for its daily traveling transactions as
Rating:Essay Length: 7,512 Words / 31 PagesSubmitted: September 12, 2012 -
Consumer Protection Act of South Africa
Introduction The coming into effect of the Consumer Protection Act on the 31st of March 2011 has many implications for businesses in the retail industry. It may impact on a variety of areas in the business, including the development and design of new products, customer relations, marketing and sales, and risk management processes. The purpose of this act is to empower the consumer and advance the consumer socially and economically (KPMG,2009 ). It aims to
Rating:Essay Length: 1,102 Words / 5 PagesSubmitted: September 19, 2012 -
Hutchinson Gas Service Company Case
Summary The main objective of this case study were to analyze, and formulate two alternative transportation problem. And then computing the present values of the two alternatives. The first alternative states that the company has facilities in Indianapolis, Lafayette, South Bend and Terre Haute, and ships from those facilities to costumer. The second alternative, which is given to our group, was suggesting to open a new facility at Marion. For both alternatives transportation problems formulated
Rating:Essay Length: 1,182 Words / 5 PagesSubmitted: September 27, 2012 -
Overview of Company and Products/services
Overview of Company and Products/Services Persian Flor (PF) Company will tend to be the leader of greenhouse manufacturing sector in Iran. It is a subdivision of Ashianeh Sabz Tehran Company and it will offer 3 types of greenhouses for producing cut flowers and vegetables align with supportive services which will lead to fulfill customers' demands and concerns. Main aspects for guarantee PF's success will be affordable price, full range of services, high quality material and
Rating:Essay Length: 943 Words / 4 PagesSubmitted: October 7, 2012 -
Babysitting Service
Babysitting Service A Marketing Plan Presented by: Reva Leanna Rodriguez Table of Contents Page 1. Background …………………………………………………………………. 1 2. Company Description ……………………………………………………….. 1 3. Strategic Focus and Plan…………………………………………………….. 1 • Mission Statement……………………………………………………... 1 • Goals…………………………………………………………………… 2 4. Competitive Advantage ……………………………………………………… 2 5. Situational Analysis ………………………………………………………….. 3 • SWOT Analysis…………………………………………………………. 3 • Environmental Forces…………………………………………………… 3 • Consumer Analysis……………………………………………………… 4 6. Market product Grid ………………………………………………………… 5 • Service Offering………………………………………………………... 6 • Service Strategy………………………………………………………… 6 7. Break-Even Point
Rating:Essay Length: 2,688 Words / 11 PagesSubmitted: October 12, 2012 -
Hallington Utilities Services
Hallington Utilities Services This case deals with the issues facing Marion Forbes in her new position of senior human resources manager with Hallington Utilities Services. Brand new in her role she is faced with a memo from the CEO, John Swatridge, stating she will have her work cut out for her. His feelings were that the established HR department was not ready for the challenges ahead. These challenges will be brought to light later in
Rating:Essay Length: 515 Words / 3 PagesSubmitted: October 21, 2012 -
Excellent Customer Service
ABILITY : EXCELLENT CUSTOMER SERVICE TOOL : SITUATIONAL JUDGMENT TEST There will be 3 testing scenarios. Each candidate will be graded on their handling of each of the 3 scenarios. The tester will play the role of the customer in each of the scenarios. The target behavior is a candidate who is able to speak clearly, deal courteously and expeditiously with the customer. The candidate is an airline reservation clerk, working for a fictitious airline
Rating:Essay Length: 605 Words / 3 PagesSubmitted: October 21, 2012 -
Consumer Marketers
The market consist of consumer, business, global and government market. To make vista growth strongly in the market, the marketing team has market Vista in consumer markets. In this market company selling mass consumer goods and services such as Eye drops, Eye cream, Eye Ointment and tablet for eyes. By choosing this market it requires a clear sense of target customer, what need Vista product will meet and communicating brand positioning forcefully and creatively. Much
Rating:Essay Length: 261 Words / 2 PagesSubmitted: October 22, 2012 -
Managing a Systems Development Project at Consumer and Industrial Products
Objective The objective of this case study is to help the student understand the systems development life cycle (SDLC) development process and the roles of the various participants in this process. Overview This case depicts a large systems development project in rather substantial detail. The PAS system being developed is a part of the reengineering of the department’s work processes. The perspectives and responsibilities of the sponsoring manager and the project manager (called the project
Rating:Essay Length: 300 Words / 2 PagesSubmitted: October 22, 2012