Conflict Management Plan

Part II: Conflict Management Plan

Name

MGT/311

Date

Instructor Name

Part II: Conflict Management Plan

1. Identify the available conflict management strategies and their strengths and weaknesses.

See Attached.

2. Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.

The best way to resolve the conflict between David and James is through collaboration. They need to sit down together and discuss the situation being assertive and cooperative (Robbins, 2011). Their supervisors need to be there with them to observe and guide the meeting. David and James must be given the opportunity to explain their reasoning behind their recent behavior towards each other. Most likely there is some miscommunication or misunderstanding of something in the past that was not resolved and not is an issue. Once they’ve each had the opportunity express themselves, they need to form a plan to solve the problem. They are both great employees and once the conflict is resolved they will work on the same project again and learn how to work with each other better.

3. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words.

If the collaborating will not help, they need to come to a compromise (Robbins, 2011). Their superior will help them at that point to have the right to disagree