Communication in the Workplace - E-Mail to Co-Worker

De’Andria Green

HCS/131

Jan. 23, 2017

Steve Linerode

        Summary

In this assignment, I will be completing an email to a co-worker, Kate Thomson, about workplace communication. In this email, I will explain the major components of communication in the workplace, include the types of communication Kate will experience while working in the health care office. I will also explain the role perception plays in workplace communication.

Main Components

Hello Kate, my name is De’Andria Green. I am the medical records director at Southern Health Medical. First, I would like to welcome you to the team. I hope you are as excited to be here as we are to have you. On yesterday, you asked me for some insight on communication in the workplace. The main things you should know are the major components, sender and receiver. Be sure to speak very fluent and clear so the person whom you are communicating with will understand everything you say. If this person or yourself does not understand properly, it may result in misunderstanding or a big downfall in the company.

Types of Communication

 You may also experience different levels of communication while working here. Southern Health Medical isn’t a worldwide company so everyone here knows one another. Our employee’s may get to know you through small talk, maybe doing lunch in the café or while in the breakroom buying a drink. While working alongside me, we may be more comfortable with information talk or feelings talk. PLASE BE AWARE OF ALL “OPINION TALK’!!!! Opinion talk can become very argumentative and can result in termination. Next, would be dealing with different noises (external, internal, & semantic) within the workplace. I’m not sure if you noticed but our facility is being expanded which has been causes a lot of noise lately. Kate in order for you to deal with, not only this, you must have the ability of “tuning out”. This also applies to other external noises as well. If this occurs while we are having a meeting, feel free to ask co-workers to speak louder. Internal noises can be reduced by simply staying focus on the matter in front of you. Semantic noises aren’t actually noises prese, but more of misunderstood gestures or words. Southern Health has a very diverse environment. I always tell new employees to be aware of the gestures or words used do to some of our diverse staff having different meanings for them. Don’t be afraid to ask them questions about these semantic noises before uses them.